Terms of service

Welcome to Our Cozy Acre Life. These Terms of Service explain the rules and conditions for using our website and purchasing products from our store.

By visiting our website, using our services, or placing an order, you agree to these Terms of Service. Please read them carefully before making a purchase.

About Our Store

Our Cozy Acre Life is operated by Denenne Poulson in the United States.

Our store offers products inspired by our family's love of cozy living, country days, outdoor adventures, family memories, and life out here.

Using Our Website

You agree to use our website only for lawful purposes.

You may not use our website in a way that could damage, disrupt, interfere with, or attempt to gain unauthorized access to our website, systems, accounts, or services.

Products and Product Information

We make every effort to provide accurate product descriptions, photographs, colors, sizing information, and other product details.

However, colors and appearance may vary slightly between the images shown online and the actual product due to photography, lighting, device screens, printing processes, and other factors.

Please carefully review the product description and size chart before placing your order.

Because products may be made specifically for each order, selecting the correct size before purchasing is the customer's responsibility.

Pricing

Prices are displayed on the product pages and may change at any time.

We reserve the right to change product prices, products, designs, availability, promotions, or other store offerings without prior notice.

If an obvious pricing or listing error occurs, we reserve the right to correct the error and, when appropriate, contact the customer regarding the affected order.

Orders and Payments

When you place an order, you are responsible for providing accurate and complete information, including your name, shipping address, email address, and any other information required to fulfill the order.

You are also responsible for ensuring that your payment information is accurate and authorized for use.

We reserve the right to refuse or cancel an order when reasonably necessary, including in cases involving suspected fraud, abuse, unauthorized transactions, significant listing or pricing errors, or other unusual circumstances.

Shipping Information

Please make sure your shipping address is correct before completing your purchase.

If you notice that something is incorrect with your shipping information, contact us as soon as possible at:

ourcozyacrelife@gmail.com

We will do our best to help, but we cannot guarantee that an address or order can be changed once the order has entered production or shipping.

Order Cancellations

If you need to cancel an order, please contact us as soon as possible at:

ourcozyacrelife@gmail.com

Cancellation requests will depend on the status of the order. If the order has not yet entered production, we may be able to cancel it. Once production has begun, cancellation may no longer be possible.

We will review cancellation requests based on the circumstances and the current status of the order.

Returns and Refunds

Our return and refund rules are explained in our separate Return & Refund Policy.

Please review that policy before making a purchase.

Intellectual Property

All content associated with Our Cozy Acre Life, including but not limited to:

  • Logos
  • Brand names
  • Product designs
  • Artwork
  • Illustrations
  • Photographs
  • Graphics
  • Written content
  • Website content

belongs to Our Cozy Acre Life and/or its respective rights holders unless otherwise stated.

You may not copy, reproduce, modify, distribute, resell, publicly display, or use our designs, artwork, logos, photographs, or other protected content without permission.

We may take action when someone uses our intellectual property without authorization.

Third-Party Services

Our store may use third-party services to operate and fulfill orders, including Shopify, Printify, payment processors, shipping providers, email services, analytics tools, and other service providers.

These services may have their own terms, conditions, and privacy policies.

Website Availability

We work to keep our store available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, error-free, or completely secure.

We may temporarily modify, suspend, or discontinue portions of the website or store when necessary.

Limitation of Responsibility

To the extent permitted by applicable law, Our Cozy Acre Life and Denenne Poulson are not responsible for losses or damages resulting from circumstances outside our reasonable control, including certain shipping delays, carrier problems, website interruptions, third-party service failures, or other events beyond our control.

Nothing in these Terms is intended to remove or limit rights that cannot legally be excluded under applicable law.

Changes to These Terms

We may update these Terms of Service as our store, products, services, or business practices change.

When we make changes, we will update the Last updated date at the top of this page.

Your continued use of the website after changes are posted means you acknowledge the updated Terms.

Contact Us

Questions about these Terms of Service can be sent to:

Denenne Poulson
Our Cozy Acre Life
ourcozyacrelife@gmail.com
United States

Thank you for supporting Our Cozy Acre Life.

Simple things. Cozy moments. Family memories.

Life Out Here.